A legal disclaimer
Effective Date: August 14, 2026
Elegant Glass Engraving Studio respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, request a custom quote, create an account, make a purchase, communicate with us, or otherwise interact with Elegant Glass Engraving Studio.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
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Your name
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Email address
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Phone number
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Billing and shipping address
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Company or business name
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Account or login information
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Order and purchase history
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Custom project details
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Messages submitted through our website
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Artwork, photographs, sketches, logos, reference images, or other materials you provide for a custom engraving
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Product preferences and design requests
When you make a purchase, payment information is processed through Wix and/or the payment provider available at checkout. Elegant Glass Engraving Studio does not intentionally store your complete payment card information on its own systems.
Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, approximate location, referring website, and interactions with the website.
How We Collect Information
We may collect personal information when you:
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Purchase a product
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Create or log into a customer account
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Request a custom quote
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Contact us through a form, email, telephone, or social media
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Submit artwork or inspiration for a custom project
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Subscribe to communications from us
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Interact with our website
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Accept or manage cookies and similar technologies
How We Use Your Information
We may use the information we collect to:
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Process and fulfill orders
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Arrange shipping and delivery
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Communicate with you about an order or custom commission
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Develop and revise custom artwork
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Provide customer service
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Maintain customer accounts and order histories
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Respond to questions and quote requests
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Process payments and refunds
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Improve our website, products, and services
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Maintain website security and prevent fraud
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Send marketing communications when you have agreed to receive them or when otherwise permitted by applicable law
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Comply with legal, tax, accounting, regulatory, and recordkeeping requirements
We strive to collect only the information reasonably necessary to provide our products and services.
Wix and Third-Party Service Providers
Our website is hosted using the Wix.com platform. Wix provides the website, online store, customer-account, database, and related technology that allows us to offer our products and services online.
Information submitted through our website may be stored or processed through Wix and its systems.
We may also use trusted third parties to help operate our business, including service providers involved with:
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Payment processing
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Shipping and delivery
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Website hosting
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Customer communication
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Analytics
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Email services
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Fraud prevention
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Accounting or business administration
These service providers may receive personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.
Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies are necessary for important website functions such as:
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Keeping the website secure
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Maintaining shopping-cart information
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Processing purchases
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Remembering account sessions
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Allowing customers to remain logged in
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Maintaining website functionality
We may also use analytics, performance, or marketing technologies depending on the tools and integrations enabled on our website.
Where required by law, you may be given the opportunity to accept or decline non-essential cookies through our website's cookie controls.
You may also manage cookies through your browser settings.
Customer Accounts
Customers may have the option to create an account through our website.
Customer accounts may contain information such as:
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Contact information
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Saved addresses
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Current and previous orders
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Account preferences
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Other information associated with your customer profile
You are responsible for keeping your account credentials confidential.
Custom Artwork and Project Information
Custom engraving often requires customers to provide personal ideas, artwork, photographs, logos, family symbols, ranch brands, reference images, or other creative materials.
We use these materials for purposes related to discussing, designing, producing, and completing your requested project.
Please do not submit confidential, sensitive, or third-party materials unless you have permission to provide them to us.
Shipping and International Customers
Elegant Glass Engraving Studio serves customers worldwide.
When necessary to complete an international order, we may provide relevant customer and order information to shipping carriers, customs authorities, delivery partners, payment processors, or other organizations involved in fulfilling the shipment.
Because we and our service providers may operate in multiple countries, your information may be processed or stored outside the country in which you live. Where required, applicable legal safeguards are used for international transfers of personal information.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining customer relationships, resolving disputes, maintaining business records, and meeting legal, accounting, and tax requirements.
Retention periods may vary depending on the type of information and why it was collected.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
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Request access to personal information we hold about you
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Correct inaccurate information
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Request deletion of certain personal information
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Receive a copy of certain information
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Request restriction of certain processing
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Object to certain uses of your information
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Withdraw consent where processing is based on consent
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Opt out of certain targeted advertising, sharing, or sale of personal information where applicable
We do not sell personal information in exchange for money.
Certain analytics or advertising technologies, if enabled on our website, may be considered "sharing," targeted advertising, or a similar activity under some privacy laws. Where applicable, visitors may use our cookie or privacy controls to manage those preferences.
To submit a privacy request, contact us using the information listed below. We may need to verify your identity before completing certain requests.
Marketing Communications
If you choose to receive promotional emails or other marketing communications from us, you may unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us directly.
Unsubscribing from marketing communications will not prevent us from contacting you regarding an active order, account, custom project, payment, shipment, or other necessary business communication.
Security
We take reasonable steps to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, online transmission, or storage system can be guaranteed to be completely secure.
Children's Privacy
Our website and products are not directed toward children.
We do not knowingly collect personal information directly from children under the age of 13, or a higher minimum age where required by applicable law.
If we learn that personal information from a child has been collected improperly, we will take reasonable steps to delete it.
Links to Other Websites
Our website may contain links to third-party websites, social media platforms, or services.
Elegant Glass Engraving Studio is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or privacy practices.
When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.
We encourage visitors to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, would like to exercise a privacy right, or would like us to access, correct, or delete personal information associated with you, please contact:
Elegant Glass Engraving Studio
2525 Arapahoe Avenue
Suite E4 #1236
Boulder, CO 80302
United States
Email: info@elegantglassengravingstudio.com
Phone: 303-905-1495
Alternate Phone: 303-905-0922